Insights: Technology

Looking Forward: AI, Branches, and the Customer Experience

The year is winding down, the Hallmark movies are being watched (or avoided—either way, we don't judge), and the fruitcake recipes are being dusted off once more. With the end of 2024 in sight, we are left wondering what changes are on the horizon for 2025 within the...

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How to Use Omnichannel Marketing

Attention is a priceless commodity in today’s connected world. As such, companies have adapted their marketing to new platforms and ways of communicating, rapidly changing the way they interact with prospects and customers. Financial institutions (FIs) are no...

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