Driving Low-cost Deposits Through Customer Acquisition

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Additional Case Studies

Scarcity or Prosperity: The Efficiency Ratio Under Attack

The best way to improve your efficiency ratio is to cut expenses, but what if you’ve already cut expenses to the bone? The more sensible approach is to focus on the other side of the equation by increasing revenue.
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Give Them a Reason to Stay: The Importance of Managing Attrition

Between 2010 and 2022, consumer attrition—consumers leaving or switching financial institutions—was on the decline. While it was easier to retain relationships during this era, it also meant fewer opportunities to earn new accounts.
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