Every Haberfeld client has a team of individuals who partner with them to assure flawless implementation of our proven customer acquisition and profitability growth strategies. Throughout implementation, we work with your team:
- Integrating more than 25 years of research into your institution's plan
- Tailoring your product and service offerings
- Evaluating fees, policies, and procedures
- Implementing the marketing strategy
- Training all bank personnel
Your Haberfeld strategy is driven by exceptional execution at all levels. A leading component of this initiative is the focus on exceptional customer service. Employees learn how to sense and respond to the customer's emotional needs. When great products and pricing are delivered with consistently exceptional customer service, you create loyal customers who make referrals and stay longer.
Your success is our first consideration. We have an on-going partnership with our clients to keep them informed of performance metrics, industry updates, and best practices. We encourage client questions and are available to answer them at any time. With on-going support via phone, meetings, eNewsletters, webinars, conferences, in-person training, and mystery shopping, Haberfeld assists you in assuring a consistent focus on superior execution throughout your organization. Just ask our clients — email us if you would like client references!